Privacy Policy for Mark Stuart Senzig, Massage Educator and CE Instructor

Effective date: [March 07, 2026]

Last updated: [March 07, 2026]

1) Who we are

This Privacy Policy explains how Mark Stuart Senzig (“Mark,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our websites, enroll in courses, attend events or webinars, purchase materials, communicate with us, or otherwise interact with our services (the “Services”). You can contact us at [Email: mark@marksenzig.com], [707-480-1226], [Postal address: 201 Hillcrest Ave, Benicia CA, 94510]. If you are in the EEA/UK, the data controller is Mark Stuart Senzig, reachable at [Postal address], [Email].

2) Scope

This policy applies to information collected online through websites, learning platforms, email, and video conferencing, as well as offline through in-person workshops, course sign-in sheets, and paper forms. It does not cover third-party sites or services that we do not control.

3) Information we collect

We collect information you provide directly, such as your name, email, phone number, mailing address, and any account or profile details you choose to create (including username, password, and optional profile photo or bio). When you enroll in courses, we collect details about course selections, attendance, completion status, evaluations, relevant license or certification numbers, your state or province of licensure, and any board or accrediting body identifiers. We also collect the content of your communications with us, including emails, messages, survey responses, and testimonials. For payments, we receive billing address and transaction information, but we do not store full credit card numbers because payments are handled by third-party processors. If you participate in live or recorded sessions, we may collect media and participation data such as chat messages, Q&A content, assignments, uploaded files, and, if you enable your camera or microphone, your audio, video, and image. For events, we may collect sign-in sheets, consent forms, and photo/video releases.

We also collect certain information automatically, including IP address, device and browser type and version, operating system, referring URLs, pages viewed, links clicked, and the dates, times, and duration of sessions. We may use cookies and similar technologies for authentication, preferences, analytics, and performance, as described in the “Cookies and tracking” section.

We may receive information from third parties, such as payment processors (e.g., Stripe or PayPal) that provide payment confirmations and limited billing details; learning platforms and conferencing tools (e.g., Zoom, Teachable/Thinkific/Kajabi, or an LMS) that provide enrollment, attendance, and participation metrics; accrediting bodies or boards that provide or require CE provider and participant identifiers and completion records; event hosts and co-sponsors that share rosters and logistics information; and social media platforms if you interact with our content there.

We may collect limited sensitive information, such as health or safety information necessary to support safe participation in hands-on workshops (for example, relevant musculoskeletal considerations). Please do not share more than is necessary for the stated purpose. We may also collect government ID or license numbers where required to verify identity or report CE credit to accrediting bodies or boards. We are generally not a HIPAA-covered entity, and you should not submit protected health information (PHI) unless we specifically request it for a defined purpose.

4) How we use information

We use your information to provide the Services, including registering you for courses, managing accounts, delivering content, verifying attendance, issuing certificates, and providing CE reporting. We process transactions to fulfill purchases, subscriptions, and refunds. We communicate with you about administrative matters, service updates, course logistics, and to respond to inquiries. We analyze usage to improve and personalize our offerings, develop new services, and enhance user experience. We use information to comply with legal obligations and accrediting or board requirements and to enforce our terms and policies. With your consent where required, we may send newsletters, promotions, and event announcements, and you can opt out at any time.

5) Legal bases for processing (EEA/UK)

If you are in the EEA/UK, we process personal data under the following legal bases: to perform a contract when providing the Services you request; for our legitimate interests in operating, securing, and improving our Services, keeping records, and marketing similar offerings to existing customers; with your consent for certain cookies, marketing communications, recordings, and sensitive information; and to comply with legal obligations including tax rules and accrediting or board requirements.

6) Sharing and disclosure

We do not sell your personal information. We share information with service providers that perform services on our behalf, such as website hosting, IT support, learning management systems, webinar and video platforms, email and marketing tools, analytics, customer support, and payment processors. We share necessary details with accrediting bodies, boards, and regulators to fulfill CE provider obligations, such as course rosters, license numbers, completion data, and related information. We may share limited information with event partners and venues to host and administer events. We may disclose information to professional advisors (accountants, attorneys, auditors) under confidentiality, and in connection with a reorganization or transfer of services. We will also disclose information as required by law, to respond to lawful requests, or to protect rights, safety, and property. We share information with your direction or consent when you ask us to do so.

7) Payments

Transactions are handled by third-party payment processors. We do not store full card numbers or CVV codes, and your use of a payment processor is governed by its own privacy policy.

8) Online learning tools and recordings

Our live sessions may be hosted on third-party platforms, and sessions may be recorded for students who cannot attend live or for quality and training. We will inform you when recording is in progress. If you do not wish to be recorded, you may keep your camera off, mute your microphone, and avoid sharing your name or image. Some courses may require participation, and we will inform you in advance when participation is necessary.

9) CE reporting and records

To award CE credit and meet provider obligations, we maintain rosters, attendance and engagement records, evaluations, certificates, and license or board identifiers. We may be required to share or retain these records for a period specified by accrediting bodies, boards, or applicable laws.

10) Cookies and tracking

We use cookies that are essential for site functionality, as well as cookies for preferences, analytics, and, if used, marketing. You can manage cookies through your browser settings and, where available, our cookie banner or preference center. Disabling certain cookies may affect site functionality.

11) Analytics and limited marketing

We use analytics tools to understand site usage and improve the Services. Where required, we obtain consent before setting non-essential cookies. You can opt out of marketing emails at any time by using the unsubscribe link in any message or by contacting us.

12) Data retention

We retain information for as long as needed to provide the Services, fulfill the purposes described in this policy, comply with legal and accrediting requirements, resolve disputes, and enforce agreements. CE-related records may be retained for the period required by accrediting bodies, boards, and applicable laws.

13) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14) International data transfers

If you are outside the United States, your information may be processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, for international transfers.

15) Your privacy rights

You may access, update, or delete certain account information through your account (if available) or by contacting us, opt out of marketing emails at any time, and control cookies through your browser or our cookie tools where available. If you are in the EEA/UK, you have rights to access, rectify, erase, restrict processing, object, and data portability; to withdraw consent where processing is based on consent; and to lodge a complaint with your supervisory authority. If you are a California resident, you have rights to know and access specific pieces and categories of personal information we collect, correct inaccuracies, delete information subject to exceptions, and limit the use of sensitive personal information where applicable. We do not “sell” personal information or “share” it for cross-context behavioral advertising as defined by California law, and we will not discriminate against you for exercising your rights. To exercise rights, contact us at [Email address]. We may need to verify your identity to process certain requests.

16) Children’s privacy

Our Services are not directed to children under 13 (or under 16 in the EEA/UK), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

17) Do Not Track

Some browsers transmit Do Not Track signals. We do not respond to these signals at this time. You can manage cookies and tracking through your browser settings.

18) Third-party links and integrations

Our Services may contain links to or integrations with third-party sites and tools. Their practices are governed by their own privacy policies, and we are not responsible for their content or privacy practices.

19) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates the latest version. When we make material changes, we will provide notice by posting an updated policy on our website or by direct communication where appropriate.

20) Contact us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us by email at [Email address], by mail at [Postal address], or by phone at [Phone number].

Notes for customization

Replace placeholders (such as [Email], [Phone], [Postal address], dates, and the names of platforms you actually use), add or remove tools and processors to reflect your technology stack (for example, Zoom, Stripe, PayPal, Teachable/Thinkific/Kajabi, Mailchimp/ConvertKit, Google Analytics), confirm CE retention periods and accrediting or board requirements you follow and insert specific details if needed, and consider obtaining legal review to ensure compliance with your jurisdiction(s) and accrediting obligations.