Cancellation Policy

At Advanced Massage With Mark Senzig, we require at least 24 hours’ notice to cancel or reschedule. Please call, text, or email to make changes to your appointment. Cancellations made with less than 24 hours’ notice will be charged 100% of the scheduled service. No-shows are charged 100% of the service fee. Gift certificates or prepaid sessions will be forfeited in lieu of fees. If you arrive late, your session may be shortened to end on time, and the full fee will apply. Arrivals more than 15 minutes late may be treated as a no-show. A card on file may be required to hold appointments, and repeated late cancellations or no-shows may require prepayment. We understand that emergencies and illness happen; exceptions may be granted at our discretion. By booking an appointment, you agree to this policy.

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